Shipping policy

Shipping Policy

Effective Date: August 31, 2026
Store: Dad Rips Packs
Website: dadripspacks.com
Contact: connect@dadripspacks.com

Thank you for shopping with Dad Rips Packs. This Shipping Policy explains how we process, ship, and handle orders.

1. Order Processing Time

Most in-stock orders are processed within 1–3 business days after payment is confirmed, excluding weekends and holidays.

Processing times may be longer during product launches, restocks, holidays, sales events, severe weather, carrier delays, or high-volume periods.

If an item is a preorder, backorder, special order, break spot, or delayed-release product, the estimated shipping timeline will depend on the product listing, manufacturer release date, supplier availability, or event completion.

2. Shipping Locations

Dad Rips Packs currently ships to:

  • The United States only

We reserve the right to refuse or cancel orders to certain addresses, forwarding services, freight forwarders, high-risk locations, or destinations where shipping is restricted, unavailable, or unusually risky.

3. Shipping Carriers

We may ship orders through carriers such as:

  • USPS
  • UPS
  • FedEx
  • DHL
  • Other regional or third-party carriers

Available shipping options will be shown at checkout when available.

We may choose the most appropriate carrier or service based on package size, value, destination, delivery speed, and reliability.

4. Shipping Rates

Shipping rates are calculated at checkout based on order weight, size, destination, shipping method, and carrier rates, unless a flat-rate or free-shipping promotion applies.

Standard Shipping: flat rate of $9.95, typically arriving in 3–5 business days. Expedited Shipping: flat rate of $19.95, typically arriving in 1–2 business days. Free Standard Shipping is automatically applied to orders totaling $150 or more (calculated on the pre-tax subtotal, after any discounts).

Shipping charges are non-refundable unless otherwise stated in our Return & Refund Policy or required by law.

5. Free Shipping

Orders totaling $150 or more qualify for free Standard Shipping. This threshold may change at any time and is calculated on the pre-tax order subtotal, after any discounts.

The free shipping threshold applies to Standard Shipping only and may be limited by product type, destination, or promotional period.

Free shipping does not guarantee expedited shipping.

6. Tracking

When your order ships, you will receive a shipping confirmation with tracking information if tracking is available.

Tracking may take time to update after the carrier receives the package.

7. Delivery Times

Estimated delivery times are provided by the carrier and are not guaranteed unless a guaranteed service is expressly purchased and confirmed.

Dad Rips Packs is not responsible for carrier delays caused by weather, holidays, incorrect addresses, customs, operational disruptions, labor issues, natural disasters, or other events outside our control.

8. Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

Dad Rips Packs is not responsible for orders shipped to an incorrect, incomplete, outdated, or undeliverable address provided by the customer.

If you notice an address error, contact us immediately at connect@dadripspacks.com. We cannot guarantee changes after an order is placed, packed, labeled, fulfilled, or shipped.

9. Returned Packages

If a package is returned to us due to an incorrect address, incomplete address, refused delivery, failed delivery attempts, unpaid customs fees, or carrier inability to deliver, we may offer to reship the order at the customer’s expense.

Original shipping charges are non-refundable unless the issue was caused by Dad Rips Packs.

If the customer does not respond to reshipment requests, we may cancel and refund the order minus original shipping costs and any carrier fees, unless otherwise required by law.

10. Lost Packages

If tracking shows a package is lost in transit before delivery, contact us at connect@dadripspacks.com.

We will review the tracking information and may assist with a carrier claim when available.

A package is not considered lost simply because tracking has not updated for a short period. Carrier investigations may require additional time.

11. Delivered but Missing Packages

If tracking shows the package was delivered but you did not receive it:

  1. Check with household members, neighbors, front desk staff, mailrooms, parcel lockers, and building management.
  2. Check all delivery areas around your home or business.
  3. Contact the carrier for GPS delivery details or delivery confirmation.
  4. Contact us at connect@dadripspacks.com with your order number.

Dad Rips Packs is not responsible for packages that are stolen, misplaced, misdelivered, or missing after carrier tracking confirms delivery to the address provided by the customer.

12. Damaged Packages

If your package arrives damaged, contact us within 72 hours of delivery at connect@dadripspacks.com.

Please include:

  • Order number
  • Photos of the shipping box or mailer
  • Photos of the shipping label
  • Photos of packing materials
  • Photos of damaged items
  • Description of the damage

Do not discard packaging until the claim is resolved. Carriers may require packaging for claim review.

If sealed product appears damaged, do not open it before contacting us.

13. High-Value Orders

For high-value orders, Dad Rips Packs may require:

  • Signature confirmation
  • Insurance
  • Adult signature where appropriate
  • Address verification
  • Additional fraud review
  • Shipment to the billing address only

We may contact you before shipping high-value or high-risk orders.

14. Shipping Protection and Insurance

Dad Rips Packs may offer shipping protection, package protection, or insurance at checkout.

Coverage terms depend on the protection or insurance provider. Customers are responsible for reviewing any protection terms before purchase.

If shipping protection is declined, available remedies may be limited to the carrier’s standard coverage or our stated policies.

15. Preorders and Delayed Products

Preorder release dates are estimates based on manufacturer, distributor, or supplier information.

Release dates, allocations, and fulfillment timelines may change.

If a preorder is delayed, we will provide updates when available. If we cannot ship within the stated timeframe or otherwise cannot fulfill the order, we will handle the delay, cancellation, or refund in accordance with applicable law and our policies.

16. Split Shipments

Orders containing in-stock items and preorder items may ship together when all items are available unless otherwise stated.

Dad Rips Packs may, at its discretion, split shipments. Additional shipping charges may apply if the customer requests split shipping.

17. Contact

Shipping questions should be sent to:

Dad Rips Packs
Email: connect@dadripspacks.com
Mailing Address: 4222 East Thomas Road, Suite 220, Phoenix, AZ 85018, United States