Return & Refund Policy

Effective Date: [Insert Date]
Store: Dad Rips Packs
Contact: [Insert support email]

Thank you for shopping with Dad Rips Packs. We sell sports cards, trading card games, sealed wax, single cards, single packs, and other collectible products. Because these products are collectible, market-sensitive, and often sealed or randomized, our general policy is:

All Sales Are Final

All purchases from Dad Rips Packs are final sale except for the limited exceptions listed below.

We do not accept returns, exchanges, cancellations, or refunds due to:

• Buyer’s remorse or change of mind
• Market price changes after purchase
• Not receiving a desired card, “hit,” parallel, autograph, insert, chase card, or pull
• Randomized pack, box, break, bundle, or lot results
• Manufacturer collation, print quality, centering, surface, corner, edge, or other factory issues inside sealed products
• Duplicate cards or undesired contents from sealed or randomized products
• Grading results or expected grade outcomes
• Opened sealed products, opened packs, or products with broken factory seals
• Customer ordering mistakes, including wrong item, wrong quantity, or wrong shipping address, once the order has shipped

Final Sale Items

The following items are final sale and cannot be returned or exchanged unless we shipped the wrong item, the item was materially not as described, or the item arrived damaged in transit and qualifies under this policy:

• Hobby boxes, blaster boxes, retail boxes, booster boxes, elite trainer boxes, collection boxes, tins, cases, and other sealed product
• Single packs and loose packs
• Raw single cards
• Graded cards and slabs
• Lots, bundles, mystery products, repacks, and randomized products
• Sale, clearance, discounted, promotional, or limited-release items
• Gift cards, store credit, digital codes, and downloadable items

Limited Exceptions

Please inspect your order as soon as it arrives. Contact us at [Insert support email] within 72 hours of delivery if:

1. You received the wrong item.
2. An item is missing from your order.
3. A single card is materially different from the listed condition or description.
4. Your order arrived damaged in transit.
5. You believe you received a counterfeit or inauthentic single card.

To help us review your claim, please include:

• Your order number
• A description of the issue
• Clear photos of the item
• Clear photos of the packaging, shipping label, packing materials, and any visible damage
• For single-card condition issues, clear photos of the front, back, corners, edges, and any specific area of concern

We may request additional photos, video, or return of the item before approving a refund, replacement, partial refund, or store credit.

Sealed Product Damage

If a sealed product or shipping package appears damaged, do not open the sealed product. Contact us first.

Opened sealed products, opened packs, boxes with broken factory seals, or products that appear opened, altered, searched, resealed, or tampered with are not eligible for return or refund.

If a sealed product is returned, it must be returned in the same condition it was received, including all factory seals, shrink wrap, labels, and original packaging.

Single Cards and Graded Cards

Single-card and graded-card sales are final unless the card received is materially not as described, incorrect, missing, or suspected to be counterfeit.

Raw cards are condition-sensitive collectibles. Minor differences in condition opinion may occur. We review condition claims in good faith based on the listing description, photos, and the card received.

Graded cards must be returned in the same slab and condition in which they were shipped. Slabs that are cracked, opened, altered, switched, or tampered with are not eligible for return or refund.

Manufacturer Issues

Sealed products are sold as manufacturer-packaged items. We do not guarantee pack odds, pull rates, card condition inside sealed packs, manufacturer collation, redemption validity, or the presence of any specific card.

For manufacturer defects, missing hits, damaged cards inside sealed packs, expired redemptions, or factory packaging issues, customers may need to contact the manufacturer directly. Upon request, Dad Rips Packs may provide proof of purchase when available.

Return Authorization Required

Do not send any item back without contacting us first and receiving return authorization.

Unauthorized returns, refused deliveries, and “return to sender” packages do not automatically qualify for a refund. Items sent back without approval may be rejected or returned at the customer’s expense.

Approved returns must be shipped back within 7 calendar days of return approval and must include all original packaging and materials.

Refunds, Replacements, and Store Credit

If a claim is approved, Dad Rips Packs may, at our discretion, offer one of the following:

• Replacement of the correct item, if available
• Replacement of the missing item, if available
• Partial refund
• Full refund after return and inspection
• Store credit

Refunds are issued to the original payment method unless otherwise agreed. Original shipping charges are non-refundable unless the issue was caused by our error or an approved carrier damage claim.

Once an approved return is received and inspected, refunds are typically processed within 5–10 business days. Your bank or payment provider may take additional time to post the refund.

Return Shipping

If the return is approved because Dad Rips Packs shipped the wrong item, omitted an item, or the item was materially not as described, we will provide return shipping instructions and may provide a prepaid return label.

If a return is approved as a courtesy outside of our standard policy, the customer may be responsible for return shipping.

Dad Rips Packs does not currently charge a restocking fee.

Order Cancellations

Orders may be packed and shipped quickly. Cancellation requests are not guaranteed.

If you need to request cancellation, contact us immediately at [Insert support email]. Once an order has been fulfilled, packed, had a shipping label created, or shipped, it may not be cancellable.

Dad Rips Packs reserves the right to cancel and refund any order due to inventory error, pricing error, suspected fraud, payment risk, address issues, or other fulfillment concerns.

Preorders and Backorders

Preorder and backorder release dates are based on manufacturer, distributor, and supplier information and may change.

If a preorder or backorder is delayed, we will provide updates when available. If we cannot ship within the stated timeframe or otherwise cannot fulfill the order, we will follow applicable law, which may include giving you the option to wait or receive a refund.

Preorders are final sale once placed unless cancellation is required by law or approved by Dad Rips Packs.

Lost, Stolen, or Misdelivered Packages

If tracking shows that a package was delivered but you did not receive it, please contact the shipping carrier first and check with household members, neighbors, building staff, mailrooms, parcel lockers, or local post office locations.

Dad Rips Packs is not responsible for packages that are lost, stolen, misdelivered, or shipped to an incorrect address provided by the customer after tracking shows delivery.

If a package appears lost in transit before delivery, contact us and we will review the tracking information and carrier claim options.

Incorrect Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an order is shipped to an incorrect address provided by the customer, Dad Rips Packs is not responsible for refunding or replacing the order.

If a package is returned to us due to an incorrect or incomplete address, we may offer to reship the order at the customer’s expense.

Fraud Prevention and Abuse

Dad Rips Packs reserves the right to deny any return, refund, replacement, or store credit request if we determine that the claim is fraudulent, abusive, inconsistent with tracking information, or involves an item that has been opened, altered, switched, damaged after delivery, or otherwise not returned in the same condition.

Questions

For return or order issues, contact us at:

Dad Rips Packs
Email: [Insert support email]
Website: [Insert website URL]